Accountability

What did you think of your experience with Knight Frank?

We’re always looking to improve and love to hear your thoughts. If you have feedback on our services, website or any other matter, please get in touch by emailing Dublin@ie.knightfrank.com.

We welcome your comments (good or bad) and will strive to resolve any issues as quickly as possible.

If you are displeased with any aspect of our service please:

  1. Contact our Director, Declan O’Reilly, at Declan.OReilly@ie.knightfrank.com or (01)634 2466.
  2. If, in the rare circumstance, we are unable to resolve your issue, the following bodies can assist:
    • Contact the Society of Chartered Surveyors Ireland (SCSI) through their website: www.scsi.ie. This is the representative body of many property agents and carries out monitoring, investigation and disciplinary procedures when rules are broken by their members.
    • Contact the Property Services Regulatory Authority. A copy of their complaints process can be found on their website: www.psr.ie.


Please note all correspondence regarding complaints will be retained for a period of six years.

Accountability
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